Frequently Asked Questions
Shipping
Button Machine, Circle Cutter, Graphic Punch
Payment
Miscellaneous
Is shipping really free?
Yes, it is free. Each order is shipped for free via UPS Ground.
For more information, visit our shipping page.
If you are ordering from Canada, please click
here.
Do you ship internationally?
Yes, we ship to other countries. We do not ship to all
countries, so please contact us if you are interested in placing
an order.
If you are ordering from Canada, please click here
for ordering and shipping information.
We also offer an option for customers from Australia.
I need a button machine tomorrow. What do I do?
If you need a button machine or button parts faster than ground shipping, please contact us.
What type of warranty
do you offer?
All of our button systems are covered by a Lifetime Warranty.
What is the difference
between the Graphic Punch and the Rotary
Circle Cutter?
We've created a specific page that explains the differences between the Graphic Punch and Rotary Circle Cutter.
Can one button machine produce multiple sizes?
Each machine can produce one button size. If you want to produce more than one size, you'll need to buy more than one machine.
I'm interested in ordering more than one machine, do you offer a discount?
Yes, please contact us and we'll give you a quote for more than one machine.
How many buttons can be produced in an hour?
Making a button is a multi-step process. Before you can make the button, you must first cut out the circular graphic. Once the graphic is cut out, you can start making buttons. Depending on experience and skill with the button machine, you can expect to make 2-4 buttons per minute with the machine. That translates into about 100-250 buttons per hour.
Do you accept purchase orders?
Yes, we can accept purchase orders from schools and certain organizations. Contact us if you are not a school
but wish to order using this method. If you are a school,
fax the purchase order (along
with order information and shipping
information)
to 775-201-8299.
What
are my payment options?
We accept a variety of payments. Click here for a complete list of payments we accept.
If you are ordering from Canada, please click
here.
Do I have to pay sales tax?
No, unless you are in the State of Nebraska.
My credit card was declined while ordering, and I don't know why.
Please contact us at 877-260-7422 and we can address the problem.
Can you send me some sample buttons?
Absolutely, just request a free catalog and we will send you a 1" and 2.25" button.
What is the total price for each button made?
We've created a special table that displays the price for each completed button.
Is this everything
I need to buy?
Our "Complete Button Making Systems" contain everything
you need to make buttons. You are responsible to provide the graphics
for the button. When you run out of button parts, just order more.
Do you have a brochure I can print off and give to my boss?
Yes, we've created a convenient 2-page brochure you can print off and give the decision maker in your organization.
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